Businesses should rise above the desire to make money to providing service to the society. It gets even worse when a business fuels that which it is its business to contain. This basically condemns the business to an enemy of its very client. This is what Securus intends to portray when it prepares to release additional reports on GTL over the next six months. Securus morality stand compels it to shame the carrier into acting with higher integrity.
In a Press Release on Securus Website, the company, a leading provider of civil and criminal justice technology solutions for public safety, corrections, investigation and monitoring announced release of multiple reports implicating Global Tel Link (GTL) to wrongdoings and integrity breaches by the inmate communications provider. And according to PR Newswire to get a feel of what Securus has in store over the matter, Securus actually presented the first in its series of articles to be published.
The Chief Executive Officer of Securus America Technologies, Richard Smith expressed passion for the industry of service to law enforcement, corrections, inmates and to the general society. As such, he takes offense in a situation where a career compromises on its duty to integrity at the chagrin of the rest of the industry. According to Smith, Securus’ business mission goes beyond making money to serving customers interests.
As a sneak preview of what Securus knows about the misdoings at GTL, Securus found among other things that:
- GTL maliciously programmed clocks in their telephones at correctional institutions, adding either 15 or 36 seconds to each call’s duration.
- GTL artificially inflated charges to its customers
- GTL engaged in billing a single call more than once
These and other gross misconducts by the company are unacceptable in the industry.
Securus Technologies is a service provider of emergency response, incident management, biometric analysis and other inmate related services. It is headquartered in Dallas, Texas. They envisage making the world a safer place to live. See https://www.crunchbase.com/organization/securus-technologies#/entity for more info.